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Support

Write to us. A person answers, usually within two working days.

Email: support@burnx.me

Subscriptions and the trial

Both plans start with a 14-day free trial through the App Store. To change or cancel, open Settings on your iPhone, tap your name, then Subscriptions, then BurnX. Cancel at least 24 hours before the trial ends and you are not charged. Refunds are handled by Apple at reportaproblem.apple.com.

Your account and data

Delete your account from the You tab in the app: the account, your training history and your files are removed immediately. For a copy of your data or any privacy question, write to privacy@burnx.me. What we collect and why is in the Privacy Policy.

The app

BurnX runs on iPhone with iOS 16.1 or later, in English and Turkish. Android is not available yet; the waitlist is where we will say when.

The waitlist

Every email has an unsubscribe link, or write to us and we remove your address.

Something is not working

Tell us the iPhone model, the iOS version and what you were doing when it happened. A screenshot helps.

BurnX

Get stronger, build muscle: a twelve-week program, a coach that proposes, a session screen that shows you the lift.

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